Testimonials

Thank you for putting up with all my questions for such a small order. I work in Insides Sales in the steel business, so I appreciate good customer service  — and yours is excellent!

Retail Store Client

As a customer of Timberhaven for our log house, then log-sided garage, and recently a timber frame pavilion, their customer service and log home products are superb and top notch. We couldn’t be happier.

Jack HubbardLog Home and Pavilion Owner

Lynda, Thank you for all you do. You and your company are a class act. Every time I need something, you come through. I really appreciate all you do. Thanks again!

Brad WeissSuperior Walls, by Midwest Walls, LLC

Our timber frame home is built with kiln-dried timbers that were pre-cut and pre-notched so that assembly onsite was seamless. It is amazing to look around and see the mortise and tenon joinery that is holding our house together, solidly and beautifully.  The aging process and longevity of these timbers are the most stunning, in addition to abundant natural beauty it provides to our family now and for decades to come.

During the design process, we took our time to think about all scenarios. Perfection takes time, and we didn’t rush it. And we weren’t afraid to make changes. We encourage you to do the same.

As far as material selections, there were plenty of material package choices provided to us. If Timberhaven didn’t have what we were looking for, they easily found it or provided an alternative, similar option.  Timberhaven also offered the most competitive pricing for our quality timber frame home package.

Ultimately, we have built our forever home to raise our three sons and could not have chosen a better, more beautiful house to fit our plan. We are more than happy with our Timberhaven timber frame home and look forward to it being part of our lives and future generations to come.

Scott & Liz TobiasTimber Frame Homeowners

What a wonderful seminar and great group of workers/owners at Timberhaven. I love their energy, team spirit and commitment. We are really impressed with their manufacturing process and feel it’s the best in the industry. I’m going to continue to promote them and you (Ed & Kathy Higgins, NH reps) for the rest of my life. Thanks again for all the support and positive energy.

Scott D.Seminar Attendee and Future Timberhaven Log Home Owner

I have worked with Ben Pittman from Big Sky Log Homes on building many Timberhaven log houses – even before Timberhaven, Ben and I built Kuhns Brothers log homes for quite a while. The laminated (aka Engineered) log idea was probably one of the most ingenious engineering feats in the industry. The logs are much straighter, there are very few checks – if any at all – and they are a lot straighter which results in less fight to get the logs to line up and so on. One of the other things I have noticed that because the log are compressed under pressure, they seem to be harder which, in turn, when drilling holes for electrical, leaves a cleaner hole and less splintering at both ends. As a builder, this makes my job easier.  I am hoping we get to build a few more Timberhaven log homes in the future.

Todd NoeBuilder

In our process to find a reputable company, we talked to over a dozen different companies. As you can imagine, some folks just flat out lied about their product, and/or getting information from them was like pulling teeth. Our experience with Dean Gass (rep in NY) was just the opposite. This was one of the best business experiences I’ve ever had, especially considering we ended up not making the purchase. In the future, I will surely recommend Timberhaven and Dean to anyone who expresses an interest in a home of this style.

Leo & KarenNew York

I initially approached Brad Mercer and Timberhaven Log & Timber Homes because of their presence and reputation. Before too long we had a great design with a quality materials package and a concept that truly reflected my needs, wants and desires.  The project turned out bigger and better than anyone would have dreamed.  It was a real pleasure working with Brad and Timberhaven, and I would highly recommend them to anyone who is thinking about a log home project.

George BiermanMcElhattan, PA

The purpose of this letter is to thank everyone at Timberhaven Log & Timber Homes. We would not hesitate to highly recommend Brad Mercer (our sales rep) and Timberhaven to anyone considering building a log home. Your company is the facilitator of dreams come true.

Pam and Ron Reiter

What initially drew me to Timberhaven Log & Timber Homes was their engineered (or laminated) logs. They’re essentially white pine boards that are laminated together then milled into whatever shape you want. Now, the minute I get to my new log home, my blood pressure drops. It’s like we’re on vacation every weekend.

Al & Kim KortzePocono Mountains, PA
Timberhaven Log Home Customer Testimonials

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