Warranty

Timberhaven Log & Timber Homes, LLC extends to the original purchaser a limited LIFETIME WARRANTY on all wood components produced by Timberhaven Log & Timber Homes, LLC to be free from manufacturing defects.

Under this warranty Timberhaven Log & Timber Homes will provide replacement material for the items deemed defective by Timberhaven. Timberhaven shall not be responsible for any maintenance or construction practices which do not comply with Timberhaven specifications, blueprints or construction manual.

This warranty does not cover any defects resulting from improper maintenance or lack of rain gutters. The log materials must be treated with a Timberhaven recommended exterior preservative within (90) days of construction or this warranty is void. Proper maintenance records are the responsibility of the homeowner.

Other items in the log home / log cabin package or timber frame home package you purchased, such as windows, doors, gaskets, hardware, sealants, caulk and the like, will be covered by the expressed warranties of specific manufacturers. No such items are manufactured by Timberhaven Log & Timber Homes, LLC, and Timberhaven Log & Timber Homes, LLC does not warrant any such item.

All claims covered under this warranty must be made in writing describing the exact nature of the defect.

Free Timberhaven Brochure

GET A FREE COPY OF OUR BROCHURE!

You can now get a copy of our award-winning, 16-page log home brochure which includes an introduction to Timberhaven’s log homes, our products, package offerings and services. Stunning full-color photography, a sampling of design considerations, and a log home planning checklist are also components of the brochure.

To request a copy of the brochure please go to this page.